canon mp490 printer says paper jam when not

Always check USB wire connections between the computer and the printer and confirm their accuracy.ĭue to connection error: At times, it becomes difficult to locate an issue with an internet connection or Wi-Fi connection. But you need to trace it if there is an issue due to improper connection between the computer and Internet or Wi-Fi router, causing the printer to show its status as offline.

This usually happens when you are using a wireless printer. Printer Driver’s outdated- Every day, the canon software engineers work hard to bring the updated version of the printer drivers to increase printer performance and defend it from different virus and malware attacks. Your printer might signal offline mode if you had not updated the printer drivers with the latest version.Ĭompatibility with Operating system: Your Canon printer drivers may also cause your printer to keeps going offline if you have recently updated your operating system version.

Firstly, verify that your Printer LCD screen is not blank and the printer is Powered On to read an error on the display screen.If you face this condition, you need to install the printer drivers compatible with your latest operating system Windows 10.

Canon mp490 printer says paper jam when not